Why is the supply chain so strategically important to AB InBev?
Improving our ability to meet evolving customer and consumer needs is integral, and the supply chain plays a significant part in this. The role of our industry-leading supply chain organisation is to provide the wider business with profitable growth through the delivery of efficiencies and exciting consumers with superior quality beers and fast-track innovations. By innovating through discovery, development, and the scaling of technology, we can deliver fresh beer to markets worldwide while keeping sustainability a top priority.
Because of the nature of our business, the supply chain is at the centre of our operation. It involves the sourcing of perfect ingredients, the magic of brewing our great-tasting beers, the drum beat of packaging bottles or cans of beer, all the way to transporting them to the client or consumer.
Over the last few years, most production companies have experienced disruption in their supply chains. Delivering an agile and disruption-resistant supply chain is imperative and requires many components, such as experts throughout the operation, continuous improvement of technological solutions, automation to provide an operational network that is agile and adaptable enough, and real-time visibility of information and operations. Those organisations who are better prepared will be the ones weathering the storm better and enhancing their reputations as a reliable and trusted partner.
At the core of it all, we continue to strive for operational excellence through process and cost optimisation as we work towards the long-term plan of the wider business.
What do you consider to be the most important aspects of the supply chain process?
Day-to-day, we partner with retailers, bar owners, and wholesalers to bring our beers to consumers while supporting their business growth, striving to provide best-in-class service, as well as pursuing extraordinary execution of our brands on- and off-premise.
To ensure that we address customer and consumer pain points and have the ability to add value to our network significantly, we are always upgrading our supply chain process. We promote innovation and category leadership by constantly improving our operations to meet customer and consumer needs. We accomplish this by ensuring our supply chain is fully integrated throughout the whole value chain – it is an absolute prerequisite to succeed in this mission to meet customer needs.
We now more than ever recognize that our supply networks must stay nimble and flexible to respond rapidly in the event of a supply chain disruption — this includes thorough, extensive scenario planning. For instance, we have used it to prepare ourselves for any potential disruption in the natural gas supply.